Tuesday, May 08, 2007

losties vs the others

before we left for disneyland we noticed our van was having a couple of issues, and once we got back it was full transmission issues. so we researched and found out that honda made bad tranny's a couple of years and has replaced them for free, under warranty or not. so we got all excited about this and then we found out that ours is a canadian model, which should be no big deal, but to honda america it is huge. honda america won't help us because it is a cand. model and canada won't help us because we are in the states.....seriously. i have spent more time on the phone this week than i care to recall and still have gotten nowhere. we are literally stuck in some weird vortex. even though they acknowledge there is a problem and they have helped many others...they will not help us. we are basically feeling like we are on this little tiny island and that the others are out to not pay for our transmission. we feel like losties!!!! Where is Locke when we need him.......

1 comments:

Teresa said...

That is so frustrating yet, so classic! Hope you can get some help soon!!!